Return & Refund Policy
Last Updated: [29/04/2026]
Thank you for shopping with us. We want you to be completely satisfied with your purchase. If you are not satisfied, you may request a return or refund under the following conditions.
1. Return Eligibility
- Products can be returned within 7 days of delivery
- Items must be unused, undamaged, and in original packaging
- Proof of purchase (order ID or receipt) is required
- Certain items (like customized or used products) are not eligible for return
2. Non-Returnable Items
We do not accept returns for:
- Used or damaged products (caused by the customer)
- Customized or personalized items
- Products purchased during clearance or sale (if applicable)
3. Return Process
To initiate a return:
- Contact us at: [rawataman8060@gmail.com]
- Provide your order ID and reason for return
- Our team will guide you with return instructions
Customers may be required to ship the product back to our address.
4. Refund Policy
- Once we receive and inspect the returned product, we will notify you
- If approved, the refund will be processed within 5–7 business days
- Refunds will be issued to the original payment method
5. Shipping Charges
- Shipping charges are non-refundable
- Return shipping costs may be borne by the customer (unless the product is defective or wrong item was delivered)
6. Damaged or Wrong Product
If you receive a damaged or incorrect item:
- Contact us within 48 hours of delivery
- Share images/video proof
- We will arrange a replacement or full refund at no extra cost
7. Cancellation Policy
- Orders can be cancelled within 24 hours of placing the order
- Once shipped, orders cannot be cancelled
8. Contact Us
For any questions regarding returns or refunds, contact us at:
Email: [rawataman8060@gmail.com]
Phone: [9654505583]
